A cancelled order will result in a credit to the user’s credit card/account. Refunds will be processed in a form of a credit to their Credit Card / Net Banking / Debit Card Account within 7 business days.
There is no return policy as each piece is customized and made to order. Products that are on sale are not subject to return or refund. However, alterations are possible but will be chargeable.
A product once delivered cannot be returned. However, in the following scenarios it is possible to exchange the product:
Manufacturing Fault whilst we maintain the strictest quality control at 108TYM, if there is a product defect for which we are responsible then we can take the item back and provide you with a new one within two week’s time.
Note: Color variation cannot be subject to rejection of merchandise.
Alterations If you have placed an order with customized size and it doesn’t fit you as per your requirement we can offer to alter it for a perfect fit. You can send us an email at firstname.lastname@example.org in case of a sizing issue. Depending on where you live and the nature of the alteration required, the time taken for your exchanged product to reach you may vary.
Damages and issues:
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To start an exchange, you can either call our number +91-888-4840-108 or Email us at email@example.com within 2 days from the date of delivery. Ensure your items are securely wrapped and don’t get damaged in transit. www.108tym.com cannot be held responsible for any items lost in the post. It is advisable that you send any item for return to us by a registered courier company. Please keep all tracking details of the parcel until we confirm receipt of it. Items sent back to us without first requesting an exchange will not be accepted. All couriers of this nature will be borne by the customer themselves.
Country made will only bear the expenses of the transaction after the repair of the merchandise. Pieces bought in sale/ special pricing are non-refundable and non-returnable.
Note: To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.